fashionplussmore web store FAQ section

If we send wrong item to you or the item you received has quality problem, then you can return it to us. You should report the problem in 3 days after receiving the products and return it within 7 days and the item must be in original condition when returning to us. When the returned package arrives, we will examine the item, check the problem, then we will ship the correct items back to you without extra cost. We will be responsible for the returning shipping fee (from Fashion Pluss More to you but you have to pay the shipping fee from you to Fashion Pluss More). If we discover nothing wrong with the items, we will promptly ship them back to you. In that case, you have to pay the shipping fees in both directions.

Search for the item by keyword, otherwise you can either search the name of the item. Meanwhile, we welcome you to inform us your any ideal item which is not found on website. And we will let you know as soon as possible if we have your item in stock.

This is a worldwide industry problem. Fashion Pluss More has bought from 1000's of manufacturers & every manufacturer cuts any size they want and puts on any size label they want to. The problem is getting worse everyday - now there's a new category called "plus size juniors" for heavyset teenagers. We do our best to inform you of the closest size category we think the clothes are in. The good news is that many of the new fabrics being used today are very, very stretchy and fit several sizes. You can Call or email us with the item number and we will give you the BUST, WAIST and HIPS measurement for that particular item size.

It may be possible you would have to call me 708-548-9992, so I can try to modify or adjust the order. It is not guarantee.

Yes, we ship to both PO Boxes and Military APO/FPO addresses. Please allow additional time for orders shipped to these addresses.

Please double check the credit card number and expiration date on your card. Also, please be aware that we currently accept Visa, MasterCard, Discover, and American Express for credit card payment.

A - Please send us detailed pictures of the product you have received and are unsatisfied with. After we receive: A - detailed pictures of the product B - detailed email with your complaint We will investigate with the supplier and respond to you accordingly.

Sales tax will be added to orders that is made in Illinois, and shipments to Illinois are subject to 9.75% sales tax.

If you need help with your order please feel free to email us at [email protected] 0r Yahoo Messenger add me as a friend, then we can instant chat 7pm email. This option is available at 7pm to11pm Central time! If you need assistance beyond that of an emailed response, please contact us at 1-708-548-9992 between the hours of 8a.m. - 6 p.m. Central time, Monday-Friday 8:00 A.M Til 7:00 P.M. Saturday And Sunday 10:00 A.M. Til 7:00 P.M.

7-28 days *Sellers are not responsible for service transit time. This information is provided by the carrier and excludes weekends and holidays. Note that transit times may vary, particularly during peak periods.

No, when you check out that is when your shipping charge will be calculated.

The shipping charge vary by location, weight and size of the box.

The items vary I sale new and used, the items that is used is in good condition and if it is something wrong with the items I will note it in the description.

If the USPS, UPS, EMS, Fedex can deliver to you then we are able to ship to you, additional charges may apply. Email with questions.

Yes call me 708-548-9992, you have 5 days after I receive a return package. See the terms link at the bottom.

We add on the store items every1- 3 weeks as an average.

Pay Pal, Google checkout, American Express, Visa, Master Card, Discover Card and Debit. *(PAYPAL IS UNDER THE ALTERNATIVE CHECKOUT BUTTON)

Monday-Friday 8:00 A.M Til 7:00 P.M. Saturday And Sunday 10:00 A.M. Til 7:00 P.M. Central Time.

You will receive an order confirmation once your order has been successfully transmitted. In addition, a shipping confirmation e-mail will be sent once your order has been shipped. This confirmation will include the tracking number for your package. You may check the status of your order anytime.

+Please note that all credit card refunds will be placed on the card used for the original purchase. +Please allow 3 weeks from the day you return your package for your account to be credited. +Allow 1-2 billing cycles for the credit to appear on your statement. +If the original payment was a Google account or PayPal account your money will be refunded back to that account.

Full refund on most items within 3 days of receiving your goods. The first step in the refunds process is to contact our Customer Service. We offer full refund on any items that are found to be faulty or damaged due to our fault. Damage caused because of the fault of the third party or customer’s own fault cannot apply for refund.

Call Linda Mason at 708-548-9992, email or do yahoo messaging as soon as possible to see if I can cancel the order if it is to late to cancel then you will have to look at the return policy. Give the order number.

Honest speaking, you can get authentic Christian Louboutin shoes only from authorized dealers. All of our shoes are high replicas with great quality and competitive prices, but we have a guarantee on high quality that will bring you real surprises and benefits. As a matter of fact, all of our shoes are exactly the same as the real ones!